INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Absolutely. We source high-quality tech gadgets and accessories, and we test our inventory before dispatch. The images reflect the actual product, though minor color variations may occur due to screen settings.
How long does delivery take?
We dispatch from our Mirpur facility daily. Standard delivery inside Dhaka takes 1 to 3 working days. For orders outside Dhaka, expect delivery within 3 to 5 working days. vestibulum netus a mauris ac consectetur libero volutpat congue congue turpis a consectetur adipiscing sit.Suspendisse leo fringilla a congue tempus nisi conubia vestibulum a in posuere accumsan.
What is your return and refund policy?
We offer a strict 3-Day Replacement Guarantee for defective or damaged items. To claim a replacement or refund, you must record a clear, uncut unboxing video when you first open the parcel. Without this raw video showing the shipping label and the defect, we cannot process a return.
What payment methods do you accept?
We accept Cash on Delivery (COD) nationwide. You can also pay securely via bKash or Nagad. For certain high-value electronics or out-of-Dhaka deliveries, we may require the courier delivery fee to be paid in advance via mobile banking to confirm the order.
Can I pick up my order in person?
No. BuzzBuy BD operates entirely online to keep our prices competitive. Our Sylhet location is strictly an administrative office, and our Dhaka facility is for logistics and dispatch only. We do not offer walk-in retail shopping.
INFORMATION ABOUT US